Pubblicazioni

The impact of e-commerce platforms' quality on customer satisfaction and repurchase intention in post COVID-19 settings

2024 - THE TQM JOURNAL
Savastano, Marco; Anagnoste, Sorin; Biclesanu, Isabelle; Amendola, Carlo

The role of loyalty programs in healthcare service ecosystems

2017 - THE TQM JOURNAL
Gambarov, Vusal; Hysa, Xhimi; Calabrese, Mario; Bilotta, Alberto

© Università degli Studi di Roma "La Sapienza" - Piazzale Aldo Moro 5, 00185 Roma