Ricerc@Sapienza

Nowadays, many business processes once intra-organizational are becoming inter-organizational. Thus, being able to monitor how such processes are performed, including portions carried out by service providers, is paramount. Yet, traditional process monitoring techniques present some shortcomings when dealing with inter-organizational processes. In particular, they require human operators to notify when business activities are performed, and to stop the process when it is not executed as expected.

Monitoring inter-organizational business processes requires explicit knowledge about when activities start and complete. This is a challenge because no single system controls the process, activities might not be directly recorded, and the overall course of execution might only be determined at runtime. In this paper, we address these problems by integrating process monitoring with sensor data from real-world objects. We formalize our approach using the E-GSM artifact-centric language.