Ricerc@Sapienza

At the same time that emotional contagion (EC) serves important adaptive functions, it is also a key predictor of burnout in caregivers. The present study adds novel knowledge to the literature on EC, discrete emotions, burnout, and the management of healthcare professionals by simultaneously considering EC as both a job demand and a job resource that has multiple social pathways.

The present study adds novel knowledge to the literature on emotional contagion (EC), discrete
emotions, job burnout, and the management of healthcare professionals by simultaneously considering
EC as both a job demand and a job resource with multiple social pathways. Integrating
EC into the job demands?resource model, we develop and test a conceptual model wherein multiple
stakeholder sources of emotional exchanges (i.e., leaders, colleagues, patients) play a differential