Telephone sexual counselling and current technologies. Are helplines still effective in the social media era?
Summary: Helplines are common counselling services for men and women seeking advice forhealth, psychological and sexual problems. With the advent of the social media era, users havenow more possibilities to search for information about sexual health than before. Comparing therecent data of a long-standing telephone counselling service on sexual health by the Instituteof Clinical Sexology of Rome, we aimed to investigate the range of sexual concerns reported byusers, to describe the differences, if any, between male and female callers, and the changes incontents and usage in the last years.