Social representations of the European capitals and destination e-branding via multi-channel web communication
This article focuses on destination branding using social representations as the main theoretical framework, with a specific focus on ICT-mediated social representations. It tackles the questions related to destination e-branding expressed through web marketing of city brand identity and city brand image of ten European capitals (Rome, Paris, Berlin, Brussels, Helsinki, Lisbon, London, Madrid, Warsaw, and Vienna). The data derives from asynchronous and interactive e-tourism communication channels.