Ricerc@Sapienza

A measure of interrater absolute agreement for ordinal scales is proposed capitalizing on the dispersion index for ordinal variables proposed by Giuseppe Leti. The procedure allows to overcome the limits affecting traditional measures of interrater agreement in different fields of application. An unbiased estimator of the proposed measure is introduced and its sampling properties are investigated. In order to construct confidence intervals for interrater absolute agreement both asymptotic results and bootstrapping methods are used and their performance is evaluated.

This study contributes to the existing literature on tourism market segmentation by providing a new matching-clustering procedure that allows patterns of behaviours to be identified using repeated cross-sectional surveys. By extracting equivalent samples over time, the matching method allows inter-temporal cluster analyses to be performed so that a deeper insight into a phenomenon can be obtained beyond the traditional aggregate level of understanding.