Ricerc@Sapienza

The digital factory paradigm comprises a multi-layered integration of the information related to various activities along the factory and product lifecycle manufacturing related resources. A central aspect of a digital factory is that of enabling the product lifecycle stakeholders to collaborate through the use of software solutions. The digital factory thus expands outside the actual company boundaries and offers the opportunity for the business and its suppliers to collaborate on business processes that affect the whole supply chain.

Digital factories comprise a multi-layered integration of various activities along the factories and product lifecycles. A central aspect of a digital factory is that of enabling the product lifecycle stakeholders to collaborate through the use of software solutions. The digital factory thus expands outside the company boundaries and offers the opportunity to collaborate on business processes affecting the whole supply chain. This paper discusses an interoperability architecture for digital factories.

Using chatbots in digital factories, to interact with devices through instant messages and voice commands, can make the understanding of underlying manufacturing, logistic and business processes easier for workers. Intelligent chatbots can provide flexible conversations and tailor them to the specific users who are interacting. The iCHAT framework conceptually represents all the aspects related to a conversation, with different facets for the user, the conversation flow, and the conversation contents, and combining them to obtain a flexible interaction with the user.