Intelligence Augmentation

Intelligence Augmentation (IA) in Complex Decision Making: A New View of the vSa Concept of Relevance

Recent literature from the stream of the Viable Systems Approach (vSa) highlighs the need to shift from the concept of Artificial Intelligence (AI) to that of Intelligence Augmentation (IA) in complex decision making. IA is defined as an intelligence given by the integration and interaction between wise people and AI entities. More specifically, in the interpretative framework of the vSa Information Variety Model (IVM), IA qualifies the ability to approach a problem by changing the system’s Information Variety.

Re-defining the Role of Artificial Intelligence (AI) in Wiser Service Systems

Advances in Artificial Intelligence (AI) are raising important questions for companies, employees, consumers and policy makers. Researchers predict that intelligent machine will outperform humans in a wide range of tasks in the coming decade. Our purpose is to re-define the role of AI technologies and their relationship with people by re-thinking the concept of Intelligence Augmentation (IA), an interaction between AI technologies and people that, more than amplifying human capacities, produce a cognitive transformation.

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