Emotional contagion and burnout among nurses and doctors. Do joy and anger from different sources of stakeholders matter?
The present study adds novel knowledge to the literature on emotional contagion (EC), discrete
emotions, job burnout, and the management of healthcare professionals by simultaneously considering
EC as both a job demand and a job resource with multiple social pathways. Integrating
EC into the job demands?resource model, we develop and test a conceptual model wherein multiple
stakeholder sources of emotional exchanges (i.e., leaders, colleagues, patients) play a differential