The strategic priorities in the materiality matrix of the banking enterprise
Purpose: Nowadays, in this highly dynamic and complex context, companies have to act in a
socially responsible and sustainable way to survive, creating shared value. This work analyses,
through descriptive statistics, the elements that Italian banks identify as strategic to increasing their
relational and reputational capital and to being in consonance with stakeholder’s expectations.
Design/methodology/approach: This paper investigates the width (number of intermediaries that
included the materiality matrix in their non