Ricerc@Sapienza

Storytelling about places is recognized as a tool to enhance the reputation of regions as they compete for tourism and economic development spending in the digital age. Through digital media, people can be encouraged to tell their tourism stories and share their experiences. Our design approach integrates Service Science, Management, Engineering, plus Design, Arts and Public Policy (SSME+DAPP, so just SS) and Viable Systems Approach (VSA) perspectives. Storytelling can be managed in a local service system to enhance brand competitiveness.

This study builds on existing work on cartographic thinking in everyday life to better understand how our communication with others and use of media influences our perceptions of continental scale geography. Using a mixed, US-Italian sample of college students living in cities on similar latitudes (40N), we found that there is a bias in placing U.S. cities further north and European cities further south than where they should be.