Neurophysiological Responses to Different Product Experiences

01 Pubblicazione su rivista
Modica Enrica, Cartocci Giulia, Rossi Dario, Martinez Levy Ana C., Cherubino Patrizia, Maglione Anton Giulio, Di Flumeri Gianluca, Mancini Marco, Montanari Marco, Perrotta Davide, Di Feo Paolo, Vozzi Alessia, Ronca Vincenzo, Aricò Pietro, Babiloni Fabio
ISSN: 1687-5265

It is well known that the evaluation of a product from the shelf considers the simultaneous cerebral and emotional evaluation of
the different qualities of the product such as its colour, the eventual images shown, and the envelope’s texture (hereafter all
included in the term “product experience”). However, the measurement of cerebral and emotional reactions during the interaction
with food products has not been investigated in depth in specialized literature. (e aim of this paper was to investigate
such reactions by the EEG and the autonomic activities, as elicited by the cross-sensory interaction (sight and touch) across several
different products. In addition, we investigated whether (i) the brand (Major Brand or Private Label), (ii) the familiarity (Foreign
or Local Brand), and (iii) the hedonic value of products (Comfort Food or Daily Food) influenced the reaction of a group of
volunteers during their interaction with the products. Results showed statistically significantly higher tendency of cerebral
approach (as indexed by EEG frontal alpha asymmetry) in response to comfort food during the visual exploration and the visual
and tactile exploration phases. Furthermore, for the same index, a higher tendency of approach has been found toward foreign
food products in comparison with local food products during the visual and tactile exploration phase. Finally, the same
comparison performed on a different index (EEG frontal theta) showed higher mental effort during the interaction with foreign
products during the visual exploration and the visual and tactile exploration phases. Results from the present study could deepen
the knowledge on the neurophysiological response to food products characterized by different nature in terms of hedonic value
familiarity; moreover, they could have implications for food marketers and finally lead to further study on how people make food
choices through the interactions with their commercial envelope.

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