Fostering Innovation and Sustainability in Dynamic Service Systems: a Conceptual Study for Ageing Population
Purpose of the paper: The ageing process of population in Albania has become extremely evident in the last 20 years, modifying the demographic context and representing one of the main challenges faced by the healthcare and social system of the country. The purpose of the research is identified sustainable and innovative solutions, aimed at enhancing the present situation and able to meet the necessities that haven’t been addressed so far, creating new actors and markets, and appreciating the effective value of the relevant parties.