public sector

La performance nel settore pubblico tra misure di output e di outcome. Una revisione strutturata della letteratura

The paper aims at understanding the state-of-the-art on the performance measurement models in the public sector. Thus, the article highlights the existing studies in the international scenario, critically analyzing the main topics, and drafting the future research lines. A structured literature review has been employed to analyze the papers published in the most famous journals of public management and administration. The results underline a framework summarizing the existing literature in the

From output to outcome measures in the public sector: a structured literature review

Purpose – The purpose of this paper is to perform an analysis of the current literature providing a deep
contribution to understanding the paradigm shift from output to outcome measures in the public sector. Thus,
the main aim is to provide relevant insights of both theoretical and empirical studies, offering a critique of the
schemes and the research methods used and underlining future research opportunities for the compelling (or
underestimated) contents and new emerging trends.

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