Communications in front of Cultural Diversity. The State-of-the-art on Intercultural Competences in Italy
Everywhere in the world the future of societies is interculturality, that is the living together of different cultures, mixing or conflicting each other. In fact, impressive processes of globalization and migration are reshaping the face of many regions in all the continents, and the redefinition of identities and social order is “the problem” of our modernity, concerning individuals, organizations, territories.
Society and communication have strictly bounded: like society is the social context binding the processes of communication, on the other hand, the innovation of technologies influences the structures and order of the society. Because of this indissoluble relationship, the question of diversity is a strategic issue also in communication field.
This paper intends to develop a reflection on the competences necessary to manage cultural diversity. It is funded on the first evidence of a research made by the three authors in the context of the activities of an international scientific project (Codes, 2017-2019), involving six European countries. The aim of the study to which refers this proposal is to draft the-state-of-the-art of the management of intercultural communication in Italy, by an overview on three sectors strategic to observe the role and the evolution of communication: university, that is mandated to form the professionals of the future; public and private organizations, obliged, to survive, to promptly intercept and tackle the evolution of society; public discourse, that is the narrations producted and diffused by the protagnonist of the public sphere, first of all the media. The analysis will be funded on secondary data collected and elaborated specifically for this research.